Salon Point of Sale (POS) System for Hair & Beauty

What a salon actually needs from a till

A salon till is not a shop till. The appointment is the sale: a colour that runs 2 hours 40 minutes with a gap while the colour develops, a product add-on, a tip for the stylist, a deposit paid last week and a voucher part-used. Staff are paid on commission, products must be counted and clients expect reminders and rebooking prompts.

When the diary, the till and the client card are in different places, money leaks. No-shows go unchallenged, product sales are not credited to the right stylist and nobody knows which clients have not been back for three months.

What the system will do

Diary and clients

• Online and in-salon booking by service, stylist and room, including services with processing gaps.
• Client records with history, notes and preferences.
• Text and email reminders, with deposit requests for high-value or high no-show services.
• Digital consultation and consent forms stored against the client record.

Till and payments

• Take payment for services, products, deposits, vouchers and tips in one basket.
• Card payments through a regulated payment provider; receipts by email or print.
• Cash-up reports at the end of the day.

Stock and staff

• Retail and backbar stock with low-stock alerts.
• Staff commission on services and products, with a payroll export.
• Rotas and time-off requests for the team.

Growth tools

• Packages and memberships, such as a course of facials.
• Rebooking prompts and lapsed-client lists for marketing that respects consent.

Card readers and receipt printers are separate hardware. Payment processing fees are charged by the payment provider, not by us.

A worked example

A five-chair salon takes a booking for a full head of highlights. The system books Ayesha for 2 hours 30 minutes, with a 40-minute processing gap that the junior can use for a blow-dry. A £20 deposit is taken online. On the day, the client adds a shampoo and a gift voucher at the till. The stylist is credited for the service and for the shampoo, the voucher balance updates and the stock count reduces by one. Six weeks later the client appears on the list of regulars who have not rebooked, so reception sends a reminder. This describes the planned workflow and is not a client result.

Who it is for

• Hair salons and barbershops.
• Beauty, nail and lash studios.
• Independent stylists renting a chair.
• Day spas with several treatment rooms.
• Small salon groups that want one set of figures.

See also our salon booking and appointment system.

How it compares

Pricing

Indicative early-access prices, excluding VAT, billed monthly:

Flat monthly pricing, not per stylist. Setup and client import is £99 one-off for the Team and Salon packages. Card readers, printers and payment-provider fees are separate. Early-access customers receive a price lock for 12 months. These are planning prices that may change before launch. Final prices are confirmed on your quote.

Privacy and responsibility

Client records can include allergies, patch-test results and treatment notes, which can be health-related personal data. The system is being designed for UK/EU hosting, encryption, role-based access and backups, with a data processing agreement. Marketing messages need valid consent under UK GDPR and PECR, and the system lets you record it. Card data is handled by the payment provider, not stored by us.

Getting started: what to gather

Setup is quicker when your salon information is ready. During onboarding we help you collect:

• Your service menu with prices, durations and any processing gaps.
• Your staff list, working days and commission rates for services and products.
• Retail and backbar products with current stock counts and reorder levels.
• Your client list with contact details and whether each client has agreed to receive marketing.
• Your deposit, cancellation and no-show policy.
• Your card reader choice, and any gift vouchers already sold that need a balance.

Most salons run the new diary alongside the old one for a week before switching the till, so there is no pressure on a busy Saturday.

Frequently Asked Questions

What is a salon POS system?

A system that combines the appointment diary with a till, so services, products, deposits, vouchers and tips are charged and recorded together.

Is it available now?

It is in early access. Pilot places are limited.

Does it take card payments?

Yes, through a regulated payment provider. Provider fees and card reader costs apply.

Can clients book online?

Yes, with service, stylist and time selection and optional deposits.

Does it handle processing gaps?

Yes. Services can have gaps that other bookings can use.

Can it track staff commission?

Yes, on services and product sales, with a payroll export.

Is there per-staff pricing?

No. Packages are flat monthly prices up to a staff limit.

Can I import my client list?

Yes, from a spreadsheet during setup.

Does it store consultation and consent forms?

Yes, against each client record.

Can I run vouchers and packages?

Yes, on the Team and Salon packages.

Where is data stored?

The plan is UK or EU hosting, confirmed in your data processing agreement.

Can I cancel?

Plans are billed monthly. Terms are confirmed on your quote.

CYBEX IT Solutions Ltd · Company No. 15580066 · 95C Belgrove Road, Welling, DA16 3PG, UK · Registered in England & Wales. Explore the Beauty, Hair & Personal Care solution hub.