💬

← Custom Development

🤝 CRM System Development

A CRM built around your actual sales process — leads, pipeline, follow-ups, and reporting the way YOUR team works, not how a generic tool forces you to.

CRM That Fits Your Sales Process

🎯 Lead Capture & Routing

Leads from your website, ads, and WhatsApp flow in automatically and route to the right person.

📊 Visual Sales Pipeline

Drag-and-drop stages matching your real sales journey, with deal values and probabilities.

⏰ Follow-Up Automation

Reminders, email sequences, and task automation so no lead falls through the cracks.

🔌 Integrations

Email, calendar, accounting, WhatsApp, and your existing systems connected.

🤖 AI Sales Assistant

Lead scoring, next-best-action suggestions, and auto-drafted follow-up messages.

📈 Sales Reporting

Conversion rates, rep performance, forecast accuracy, and revenue dashboards.

Common Questions

Why custom instead of Salesforce or HubSpot?

If off-the-shelf fits your process, use it — we’ll tell you so. Custom wins when your sales process is unusual, per-seat pricing is compounding, or you need deep integration with your own systems.

Can you migrate our data from our current CRM?

Yes — contacts, deals, and history migrate over with verification before switchover.

Which industries do you build CRMs for?

Real estate, healthcare, education, and professional services are our deepest verticals — but any sales-driven business qualifies.

Stop losing leads in spreadsheets

Free consultation — we’ll map your sales process first.

Book a Free Consultation

CRM System Development – Demo Interface

A concept preview of the dashboard your team would use day to day.

CRM System Development | CYBEX Demo
Dashboard
Records
Workflow
Reports
Users & Roles
Settings
477Active records
29Open tasks
95%SLA met
24/7Access
ReferenceItemOwnerStatus
#1042CRM System Development requestA. PatelIn progress
#1043Approval stepJ. SmithAwaiting
#1044Report exportL. EvansComplete

Concept demo with illustrative data. Your system is tailored to your workflows, branding and integrations.

CRM System Development – Indicative Pricing (GBP)

Fixed-scope packages. Final quote follows a free discovery call.

Starter

From £2,500

Core modules, standard branding, email support and training.

Professional

From £6,500

Custom workflows, reporting, integrations and role-based access.

Enterprise

From £15,000

Multi-site, SSO, advanced security, data migration and SLA.

Support and hosting from £250 per month. Prices exclude VAT.

CRM System Development – Frequently Asked Questions

What is CRM System Development?

CRM System Development is a bespoke software solution from CYBEX IT Solutions, designed around your processes, so your team works in one secure, central system instead of spreadsheets and disconnected tools.

How much does CRM System Development cost?

Projects typically start from £2,500 for a Starter package, from £6,500 for Professional and from £15,000 for Enterprise. Support starts from £250 per month. You receive a fixed quote after a free discovery call.

How long does implementation take?

Most Starter projects go live in 4 to 6 weeks. Professional and Enterprise projects typically take 8 to 16 weeks depending on integrations and data migration.

Can it integrate with our existing systems?

Yes. We integrate with accounting, CRM, payment, email, SMS and WhatsApp platforms and other business software through secure APIs.

Is my data secure and GDPR compliant?

We build with role-based access, encryption in transit, audit logging and UK GDPR principles, with regular backups and optional UK or EU hosting.

Do you provide training and support?

Yes. Every project includes onboarding and staff training, with ongoing support, maintenance and enhancements available on a monthly plan.