CYBEX IT Solutions delivers secure, accessible digital platforms and responsible AI solutions for councils, government departments, public agencies and community-facing services. Our solutions connect permits, cases, records, citizen services, public assets, procurement, open data, workforce operations and responsible decision support through controlled phased delivery.
Government and public-sector platforms
- Permit, Licence & Application Management
- Public-Sector Case Management System
- Government Document & Records Management
- Digital Citizen Services Portal
- Public Asset & Maintenance Management System
- Government Procurement & Contract System
- Open Data & Public Reporting Portal
- Public Workforce & Rota Management Platform
Responsible AI for public services
- AI Citizen Service Virtual Assistant
- AI Government Document Processing Tool
- AI Public-Sector Fraud Detection System
- AI Public Service Demand Forecasting
- AI Traffic & Transport Planning Platform
- AI Inspection Prioritization Tool
- AI Policy Research & Impact Analysis
- AI Public-Sector Cybersecurity Monitoring
Implementation designed around public duties
We begin with statutory duties, services, departments, users, citizen journeys, accessibility, records, integrations, security and transparency requirements. Delivery can start with one department, service, region or case type and expand through testing, training, consultation and controlled change.
Integration, accessibility and security
Solutions may integrate with identity, payment, finance, GIS, records, CRM, case, asset, workforce, open-data and analytics platforms where authorised interfaces exist. Controls can include minimisation, least privilege, multifactor authentication, encryption, audit trails, retention, backups, recovery and accessibility testing.
Responsible public-sector AI
AI can support citizen enquiries, document processing, fraud review, forecasting, planning, inspection prioritisation, policy research and security monitoring. It must not make final significant public decisions. Meaningful official review, explainability, appeal routes, accessibility and equality-impact monitoring are essential.
Indicative investment
| Engagement | Setup estimate | Support estimate |
|---|---|---|
| Focused public service | From £9,000–£26,500 | From £600–£1,900/month |
| Integrated authority platform | From £26,500–£85,000 | From £1,500–£6,000/month |
| Multi-department or AI programme | From £52,500 | Scoped by service and assurance level |
Final pricing depends on services, departments, users, integrations, migration, accessibility, security and support coverage.
Frequently asked questions
Can you integrate with our existing systems?
Yes, where authorised APIs or secure data exchanges are available.
Can we start with one public service?
Yes. A controlled service or department is a practical starting point.
Can historical records be migrated?
Yes, after appraisal, profiling, cleaning, mapping and documented acceptance.
How is accessibility addressed?
Through accessible design, testing, user research and authority acceptance against applicable standards.
How is citizen privacy protected?
Through minimisation, permissions, encryption, logging, retention and governance.
How long does implementation take?
Focused deployments may take several weeks; integrated programmes are phased.
Can AI decide eligibility or enforcement?
No. Significant decisions require authorised human review and appropriate appeal routes.
Can one platform support multiple departments?
Yes, with separated permissions, workflows, records and reporting.
Is ongoing support available?
Yes, with monitoring, response, upgrades and continuous improvement.
How do we begin?
Share your services, users, systems, accessibility and security requirements for discovery.
Plan your public-sector technology roadmap
Email CYBEX IT Solutions or use the website quotation form.
Government, Councils & Public Sector IT and AI Solutions – Demo Interface
A concept preview of the dashboard your team would use day to day.
| Reference | Item | Owner | Status |
|---|---|---|---|
| #1042 | Government, Councils & Public Sector IT and AI Solutions request | A. Patel | In progress |
| #1043 | Approval step | J. Smith | Awaiting |
| #1044 | Report export | L. Evans | Complete |
Concept demo with illustrative data. Your system is tailored to your workflows, branding and integrations.
Government, Councils & Public Sector IT and AI Solutions – Frequently Asked Questions
What is Government, Councils & Public Sector IT and AI Solutions?
Government, Councils & Public Sector IT and AI Solutions is a bespoke software solution from CYBEX IT Solutions, designed around your processes, so your team works in one secure, central system instead of spreadsheets and disconnected tools.
How much does Government, Councils & Public Sector IT and AI Solutions cost?
Projects typically start from £2,500 for a Starter package, from £6,500 for Professional and from £15,000 for Enterprise. Support starts from £250 per month. You receive a fixed quote after a free discovery call.
How long does implementation take?
Most Starter projects go live in 4 to 6 weeks. Professional and Enterprise projects typically take 8 to 16 weeks depending on integrations and data migration.
Can it integrate with our existing systems?
Yes. We integrate with accounting, CRM, payment, email, SMS and WhatsApp platforms and other business software through secure APIs.
Is my data secure and GDPR compliant?
We build with role-based access, encryption in transit, audit logging and UK GDPR principles, with regular backups and optional UK or EU hosting.
Do you provide training and support?
Yes. Every project includes onboarding and staff training, with ongoing support, maintenance and enhancements available on a monthly plan.
Explore Government, Councils & Public Sector solutions
Choose a focused platform or combine compatible capabilities into one connected implementation.