Technology for the complete property journey

Property organisations manage enquiries, listings, viewings, applications, leases, tenants, landlords, maintenance, rent and compliance across many people and locations. Fragmented records create repeated administration and make it harder to deliver timely service.

CYBEX designs controlled digital workflows from first enquiry through occupancy, maintenance and reporting. Delivery can begin with one branch or process before expansion.

Complete solution directory

• Estate & Lettings Agency CRM
• Property Management System (PMS)
• Tenant & Landlord Self-Service Portal
• Property Maintenance Ticketing System
• Property Listing Website & Portal Integration
• Lease & Document Management System
• Mobile Property Inspection App
• Rent Collection & Property Accounting System
• AI Property Enquiry Chatbot
• AI Buyer & Tenant Lead Qualification Tool
• AI Property Valuation Assistant
• AI Property Listing Description Generator
• AI Tenant Maintenance Triage Assistant
• AI Lease & Document Extraction Tool
• AI Rent & Occupancy Forecasting Tool
• AI Property Viewing Scheduler

Business outcomes

• Respond to property enquiries faster.
• Maintain clearer applicant, tenant, landlord and property records.
• Coordinate viewings, documents and maintenance work.
• Improve rent, occupancy and portfolio reporting.
• Reduce duplicate entry across approved systems.
• Strengthen audit trails and access control.

Implementation approach

1. Map agency or property-management workflows.
2. Define users, properties, documents, data and integrations.
3. Prototype a representative process.
4. Configure migration, portals and reporting.
5. Test permissions, communications and exceptions.
6. Train operational and management users.
7. Launch in phases and review outcomes.

Security and responsible AI

Recommended controls include least-privilege access, strong authentication, encryption, backups, activity logs and retention rules. Identity, financial, tenancy and access information requires controlled handling.

AI output must not replace qualified valuation, legal, surveying, lending or housing decisions. Recommendations and drafts remain subject to authorised human review.

Indicative pricing

• Focused pilot: $4,000–$12,000.
• Integrated implementation: $12,000–$35,000.
• Multi-branch programme: $35,000–$90,000+.
• Managed support: $400–$3,500+ per month.

Frequently asked questions

Can CYBEX integrate with property portals?

Potentially, subject to available feeds, APIs, licences and portal requirements.

Can we start with one branch?

Yes. A focused pilot can validate the workflow before wider rollout.

Can tenants and landlords have separate access?

Yes, using permission-based portal roles.

Can existing property records be migrated?

Yes, after mapping, cleansing and test migration.