CYBEX IT Solutions delivers secure digital platforms and responsible AI solutions for telecommunications operators, internet service providers, network-service companies and connectivity businesses. Our solutions connect operations, billing, subscribers, inventory, field service, fault management, self-service, network monitoring and intelligent optimisation through controlled phased delivery.
Telecommunications and ISP platforms
- Telecom Operations Support System (OSS)
- Telecom Billing & Revenue Management System
- Telecom BSS, CRM & Subscriber Management
- Network Inventory & Resource Management
- Telecom Field Service Management Platform
- Network Fault & Trouble Ticketing System
- Subscriber Self-Service & Payment Portal
- Network Operations Centre Dashboard
Responsible AI for telecom operations
- AI Network Anomaly Detection Platform
- AI Subscriber Churn Prediction Tool
- AI Network Demand & Capacity Forecasting
- AI Telecom Predictive Maintenance System
- AI Telecom Fraud Detection Tool
- AI Customer Support Virtual Agent
- AI Network Traffic Routing Optimizer
- AI Telecom Energy Optimization Platform
Implementation designed around availability
We begin with network domains, products, subscribers, regions, users, workflows, integrations, resilience and service levels. Delivery can start with one product, region, network domain or operational workflow and expand through testing, training and controlled change.
Integration, privacy and cybersecurity
Solutions may integrate with OSS/BSS, CRM, billing, network elements, inventory, monitoring, ticketing, GIS, field service, payments and analytics where authorised interfaces exist. Controls can include least privilege, multifactor authentication, encryption, audit logs, data minimisation, retention, redundancy, backups and recovery testing.
Responsible telecom AI
AI can support anomaly detection, churn prediction, capacity forecasting, maintenance, fraud review, customer support, routing and energy optimisation. Outputs require authorised review, measurable safeguards and monitoring for false positives, model drift, privacy impact and unfair customer outcomes.
Indicative investment
| Engagement | Setup estimate | Support estimate |
|---|---|---|
| Focused telecom workflow | From £9,000–35,000 | From £600–2,500/month |
| Integrated operator platform | From £26,500–110,000 | From £1,500–8,000/month |
| Multi-region or AI programme | From £52,500 | Scoped by network and service level |
Final pricing depends on subscribers, regions, network elements, users, integrations, data volumes, availability and support coverage.
Frequently asked questions
Can you integrate with our current OSS/BSS stack?
Yes, where authorised APIs, protocols or secure data exchanges are available.
Can we start with one product or region?
Yes. A controlled scope is a practical starting point.
Do you support cloud, on-premises and hybrid deployment?
Yes, subject to architecture, vendor, security and availability requirements.
Can historical data be migrated?
Yes, after profiling, cleaning, mapping, reconciliation and acceptance testing.
How is subscriber privacy protected?
Through minimisation, permissions, encryption, logging, retention and governance controls.
How long does implementation take?
Focused deployments may take several weeks; integrated programmes are phased.
Can AI make automatic network changes?
Only within explicitly approved, tested and reversible safeguards; high-impact actions need human oversight.
Can one platform support multiple regions?
Yes, with separated configuration, permissions, records and reporting.
Is ongoing support available?
Yes, with monitoring, response, upgrades and continuous improvement.
How do we begin?
Share your network, products, subscribers, regions, stack and priority workflow for discovery.
Plan your telecom technology roadmap
Email CYBEX IT Solutions or use the website quotation form.
Telecommunications & Internet Service Providers IT and AI Solutions – Demo Interface
A concept preview of the dashboard your team would use day to day.
| Reference | Item | Owner | Status |
|---|---|---|---|
| #1042 | Telecommunications & Internet Service Providers IT and AI Solutions request | A. Patel | In progress |
| #1043 | Approval step | J. Smith | Awaiting |
| #1044 | Report export | L. Evans | Complete |
Concept demo with illustrative data. Your system is tailored to your workflows, branding and integrations.
Telecommunications & Internet Service Providers IT and AI Solutions – Frequently Asked Questions
What is Telecommunications & Internet Service Providers IT and AI Solutions?
Telecommunications & Internet Service Providers IT and AI Solutions is a bespoke software solution from CYBEX IT Solutions, designed around your processes, so your team works in one secure, central system instead of spreadsheets and disconnected tools.
How much does Telecommunications & Internet Service Providers IT and AI Solutions cost?
Projects typically start from £2,500 for a Starter package, from £6,500 for Professional and from £15,000 for Enterprise. Support starts from £250 per month. You receive a fixed quote after a free discovery call.
How long does implementation take?
Most Starter projects go live in 4 to 6 weeks. Professional and Enterprise projects typically take 8 to 16 weeks depending on integrations and data migration.
Can it integrate with our existing systems?
Yes. We integrate with accounting, CRM, payment, email, SMS and WhatsApp platforms and other business software through secure APIs.
Is my data secure and GDPR compliant?
We build with role-based access, encryption in transit, audit logging and UK GDPR principles, with regular backups and optional UK or EU hosting.
Do you provide training and support?
Yes. Every project includes onboarding and staff training, with ongoing support, maintenance and enhancements available on a monthly plan.
Explore Telecommunications & Internet Service Providers solutions
Choose a focused platform or combine compatible capabilities into one connected implementation.