CYBEX · Transport, Logistics & Warehousing
AI Dispatch Planning Assistant for Transport, Logistics & Warehousing
Prepare draft dispatch allocations from reviewed jobs and resource inputs for operations staff to approve.
For teams in the USA, UK, EU and Australia.
A connected logistics workflow
AI Dispatch Planning Assistant helps logistics organisations replace fragmented spreadsheets and manual processes with a secure, scalable workflow. CYBEX IT Solutions configures the platform around operating models, locations, reporting and regulatory needs across the USA, UK, Europe and Australia.
- Centralised records, dashboards and role-based workflows
- Mobile-friendly access for office, plant, warehouse and field teams
- Automated alerts, approvals and exception handling
- Management reports with exportable audit evidence
- API integration with finance, CRM, ERP, identity and specialist systems
What your team gains
Job requirements
Capture service windows and required resources.
Resource inputs
Use reviewed availability and capability records.
Allocation drafts
Suggest assignments for staff assessment.
Features configured around your operation
- Job requirementsCapture service windows and required resources.
- Resource inputsUse reviewed availability and capability records.
- Allocation draftsSuggest assignments for staff assessment.
- Conflict flagsExpose missing information and constraint conflicts.
- Manual adjustmentsRecord dispatcher changes and their reasons.
- Release controlsDistinguish draft proposals from approved instructions.
How the workflow operates
- Validate jobs and available resources.
- Generate draft allocations.
- Resolve conflicts and review changes.
- Release only approved dispatch instructions.
Integration options
Orders and finance
Assess agreed ERP, order-management and accounting data flows.
Operational systems
Scope relevant warehouse, carrier, mapping or telematics connections to available provider APIs.
Identity and reporting
Connect authorised access and controlled reporting to the systems your team uses.
Final integrations depend on APIs, licences, data quality and account permissions. Discovery confirms supported data flows.
Your AI Dispatch Planning Assistant workspace
Illustrative interface concept. Final screens and integrations are agreed during discovery.
Jobs to assign
Validate jobs and available resources.
Suggested allocations
Generate draft allocations.
Release review
Resolve conflicts and review changes.
Implementation timeline
A focused rollout often takes four to eight weeks; complex programmes are phased. The final schedule follows discovery.
Discover and design
Map records, responsibilities, operating constraints and acceptance checks.
Configure and validate
Test a representative workflow, integrations and sample migrated records.
Train and roll out
Review acceptance results, train users and agree support ownership.
Delivery covers discovery, process mapping, configuration, migration, integration, user acceptance testing, training and phased rollout. Controls can include SSO, MFA, least-privilege access, encryption, backups, retention policies and logs. AI-assisted outputs, where included, are designed for human review and traceable business rules.
Security, privacy and responsible use
Scope access by role and location, protect shipment and customer information, and agree retention, backup and recovery arrangements. Keep location data and commercial records within authorised workflows.
AI outputs remain reviewable suggestions. Expose missing inputs and uncertainty, and keep safety, maintenance, customs and operational decisions with responsible staff.
Indicative pricing in USD
- Typical setup$4,500–$18,000
- Monthly licensing, support and managed improvement$450–$2,500 per month
Typical setup starts from $4,500–$18,000. Licensing, support and managed improvement commonly starts from $450–$2,500 per month. Enterprise, high-volume and multi-site programmes are quoted after discovery.
Regional delivery
Delivery can be scoped for the USA, UK, EU and Australia. Confirm hosting, privacy, retention, operating hours and regional workflow requirements before implementation.
Frequently asked questions
Can it match our processes?
Yes, forms, permissions, approvals, dashboards and alerts are configurable.
Does it support multiple sites?
Yes, with local access and consolidated reporting.
Can you migrate legacy data?
Yes, suitable data can be assessed, cleaned, mapped and validated.
Which integrations are available?
Common options include ERP, CRM, accounting, identity, payments and supported industry platforms.
How long does delivery take?
A focused rollout often takes four to eight weeks; complex programmes are phased.
Is training included?
Yes, administrator and end-user training can be included.
How is it secured?
Controls can include encryption, MFA, permissions, logging, backups and recovery.
Can we start with a pilot?
Yes, a pilot can validate workflows, integrations and measurable outcomes.
Is ongoing support available?
Yes, support, monitoring, optimisation and enhancement plans are available.
Can it meet regional requirements?
Hosting, privacy and retention are scoped for USA, UK, EU and Australian requirements.
Plan your AI Dispatch Planning Assistant project
Tell us your operating model, locations, team size, current systems and the workflow you want to improve.
The email button opens a draft in your email app for you to review and send.