Explore Facilities, Cleaning & Security Services solutions
CYBEX IT & AI SOLUTION · GLOBAL DELIVERYContractor & Service-Level Management for Facilities, Cleaning & Security Services
Contractor & Service-Level Management for Facilities, Cleaning & Security Services provides a secure digital workflow for managing assets, people, service activity, incidents, evidence, approvals and performance related to contractor & service-level management. CYBEX IT Solutions configures the platform around your buildings, contracts, teams, clients and approved integrations.
Built to create practical business value
A focused platform for Facilities, Cleaning & Security Services that connects people, data and decisions.
Role-based operational workspace and dashboards
Configured around Facilities, Cleaning & Security Services workflows, users and measurable service outcomes.
Configurable jobs, records, approvals, alerts and escalations
Configured around Facilities, Cleaning & Security Services workflows, users and measurable service outcomes.
Service, exception and performance reporting
Configured around Facilities, Cleaning & Security Services workflows, users and measurable service outcomes.
Searchable documents, evidence and audit history
Configured around Facilities, Cleaning & Security Services workflows, users and measurable service outcomes.
From discovery to measurable improvement
A controlled, transparent workflow with clear owners at every stage.
Capabilities configured around your operation
Select a focused module or combine capabilities into one connected solution.
Role-based operational workspace and dashboards
Secure, configurable and ready to scale across teams and locations.
Configurable jobs, records, approvals, alerts and escalations
Secure, configurable and ready to scale across teams and locations.
Service, exception and performance reporting
Secure, configurable and ready to scale across teams and locations.
Searchable documents, evidence and audit history
Secure, configurable and ready to scale across teams and locations.
Mobile-friendly workflows for approved field teams
Secure, configurable and ready to scale across teams and locations.
Integration with relevant building, security and enterprise systems
Secure, configurable and ready to scale across teams and locations.
Connect the systems you already rely on
Potential integrations include building-management systems, IoT sensors, access control, CCTV, identity providers, HR and timekeeping, ERP and finance, maintenance tools, customer portals, messaging services and business-intelligence dashboards. Availability depends on approved interfaces, device compatibility, connectivity and cyber controls.
Clear dashboards for faster decisions
Role-based views help authorised teams monitor workflows, exceptions, service levels and performance without spreadsheet chasing.
Operational command centre
Designed for each role
A phased route to launch
Timings are refined after discovery, integrations and migration requirements are confirmed.
Security, privacy and responsible AI
Controls can include multifactor authentication, encryption, least-privilege permissions, audit logs, retention rules, backups, recovery testing and secure device management. The platform supports controlled facilities and security workflows but does not replace statutory inspections, emergency procedures, qualified safety or security judgement, employment obligations or site-specific operating rules.
Security controls
MFA, least-privilege access, encryption, backups and recovery testing.
Privacy governance
Data minimisation, retention rules, audit trails and controlled access.
Responsible AI
Human oversight, known limits, monitoring and safe escalation paths.
Delivery assurance
Testing, documentation, training and phased acceptance before scale-up.
Setup and monthly support in USD
Planning estimates only. Final pricing depends on users, locations, modules, integrations, migration, controls and service levels.
Implementation and configuration
Discovery, design, configuration, integration, testing and launch.
Support and continuous improvement
Monitoring, support, updates and continuous improvement.
Remote delivery across key markets
Discovery, implementation, training and support are available across time zones.
Remote projects across states and cities.
UK-registered delivery and support.
Privacy-aware remote implementation.
Flexible delivery across time zones.
Questions about Contractor & Service-Level Management
Can we start with one building or contract?
Yes. A controlled pilot can validate workflows and service reporting before wider rollout.
Can it integrate with existing building or security systems?
Yes, where approved APIs, device interfaces or secure data exchanges are available.
Can existing asset and service records be migrated?
Yes, following profiling, cleaning, mapping and acceptance testing.
Does it support multiple clients and locations?
Yes. Permissions, workflows, records and reports can be separated by client, contract, site and role.
Can mobile teams use phones or tablets?
Yes. Mobile-friendly jobs, forms, inspections and evidence capture can be configured.
How is sensitive information protected?
Using role-based access, authentication, encryption, audit history, retention rules and backups.
How long does implementation take?
Focused pilots may take several weeks; integrated multi-site deployments are phased.
Do you provide training?
Yes. Administrator, supervisor, control-room and field-user training can be included.
Is ongoing support available?
Yes, including monitoring, fixes, user support, upgrades and improvement planning.
How do we obtain an exact quotation?
Share your buildings, contracts, users, devices, current systems and priority workflows for a scoped proposal.
Request a detailed quotation
Tell us what you want to improve. We will review your workflow, recommend a practical starting scope and prepare indicative delivery options.
Email: [email protected]
WhatsApp: +44 7345 881544
Coverage: USA · UK · EU · Australia