For Food, Restaurants & Drink
Online Ordering & Delivery Integration Platform for Restaurants
A branded ordering experience connected to your kitchen, your payment processor, and courier networks — built for takeaways, casual dining, cafés, cloud kitchens, and multi-branch restaurant groups.
An online ordering and delivery integration platform gives a restaurant its own ordering website or app, linked directly to the kitchen, point-of-sale system, payment processor, and — where available — third-party courier networks. Instead of relying solely on marketplace apps, orders placed on your own branded page can flow straight into your existing systems, reducing manual re-keying and giving you direct ownership of the customer relationship.
This applies to quick-service restaurants, casual dining venues, cafés and coffee shops, cloud/dark kitchens, and multi-location restaurant groups managing several sites from one dashboard. Common operational problems this solves include orders arriving on a tablet disconnected from the kitchen printer, double-entry between a marketplace app and the till, no visibility into which delivery partner picked up an order, and no owned customer data to run repeat-order promotions.
Core Feature Set
Branded Web & Mobile Ordering
A responsive ordering page or app carrying your own name, logo, and domain.
Digital Menu & Modifiers
Categories, item options, add-ons, and allergen notes, editable without a developer.
Takeaway & Delivery Scheduling
Customers pick a collection or delivery slot based on kitchen capacity.
Secure Online Payments
Card and digital wallet payments processed through a recognised gateway.
POS & Kitchen Display Integration
Orders route into your POS and kitchen display system for real-time prep.
Courier API Integration
Connections to third-party delivery networks, subject to API availability in your region.
Order Tracking & Notifications
SMS or push updates keep customers informed from confirmation to arrival.
Promotions, Loyalty & Customer Data
Discount codes, repeat-order incentives, and a database you actually own.
Multi-Branch Analytics
Compare order volume, revenue, and peak times across locations from one view.
How An Order Flows Through The Platform
- Customer browses your branded menu and builds an order with chosen modifiers.
- Payment is captured securely through your connected payment gateway.
- The order is confirmed and sent instantly to your POS and kitchen display.
- Kitchen staff prepare the order against the ticket shown on-screen.
- If delivery is required, the order is dispatched via your integrated courier connection, where available.
- The customer receives real-time status updates until collection or arrival.
Integrations & Security
Depending on your existing setup, the platform can connect with your point-of-sale system, kitchen display system, and payment gateways such as Stripe or PayPal. Courier connections to networks like Uber Eats, Deliveroo, Foodpanda, or Careem are used here purely as regional examples — actual availability depends on your location, the courier’s public API terms, and your project scope, and is always confirmed during discovery rather than assumed upfront.
Customer and payment data is handled with encryption in transit and access controls appropriate to a restaurant ordering system, and UK/EU builds are designed with GDPR principles in mind. As with any software project, no platform can guarantee absolute security, and specific compliance requirements are discussed and agreed during your discovery call rather than assumed as a blanket guarantee.
Implementation Process
- Free discovery call to review your menu, volume, and existing systems.
- Scoping of required integrations — POS, KDS, payments, and couriers.
- Menu and branding setup on your ordering page or app.
- Integration build and testing against your live POS/KDS environment.
- Payment gateway configuration and security review.
- Staff walkthrough and a supervised soft launch.
- Go-live, with ongoing monthly support available.
This is delivered remotely to food and restaurant businesses across the UK, USA, EU, Australia, the Middle East, and other markets, with courier and payment options adapted to what is available regionally.
Indicative Pricing
Every quote follows a free discovery call — figures below are indicative ranges:
Starter
$2,500 – $5,000
Branded ordering page, basic payments, single-branch menu.
Professional
$6,000 – $15,000
POS/KDS integration plus courier and loyalty features.
Enterprise
From $18,000+
Multi-branch analytics, custom integrations, high order volume.
Optional monthly support: $150 – $1,500+/mo depending on scale and integrations.
Frequently Asked Questions
Does this replace apps like Uber Eats or Deliveroo?
It can run alongside them or handle direct orders separately — many restaurants use both.
Which couriers can it connect to?
Availability depends on region and confirmed courier API access — reviewed during discovery.
Can customers pay online in advance?
Yes, integrated prepayment through Stripe, PayPal, or a comparable gateway is standard.
Does it work with my existing POS?
Compatibility is checked during discovery; most modern POS platforms can be integrated.
Is a Kitchen Display System required?
No — orders can print to an existing ticket printer, though a KDS improves visibility.
Can I manage multiple branches from one system?
Yes, with per-branch menus and consolidated analytics dashboards.
Do customers need to create an account?
Guest checkout is possible; accounts are optional and support loyalty tracking.
How is customer data handled?
With encryption and access controls, built around GDPR principles for UK/EU clients.
Can I run promotions and discount codes?
Yes, including scheduled offers and repeat-customer incentives.
How long does implementation take?
Timelines vary with integration scope and are estimated after discovery.
Do you support businesses outside the UK?
Yes, delivered remotely across the UK, USA, EU, Australia, the Middle East, and beyond.
How much does the platform cost?
Indicative projects start around $2,500, while final pricing depends on branches, features, integrations, migration, and support requirements.
Is ongoing support included?
Support is optional and billed monthly, covering agreed hosting, updates, monitoring, and API maintenance.
Keep more of every order
Free consultation — tell us about your menu and delivery volume.