For Food, Restaurants & Drink

Restaurant Point of Sale System (POS)

A restaurant POS is the till, order screen, and kitchen link in one system — built to take orders, split bills, route tickets, and process payments at the speed of real service, not a generic retail checkout.

A restaurant POS replaces paper tickets and standalone card machines with one connected workflow: a server takes an order, it reaches the right kitchen station instantly, and payment — including split bills and tips — is settled without slowing the table turn. Done well, it removes the small frictions that add up across a busy shift: miscommunicated modifiers, delayed tickets, and end-of-night reconciliation that never quite balances.

We build and configure POS systems for independent restaurants, cafés, bars, quick-service outlets, cloud kitchens, catering operations, and multi-branch groups. Whether you run one dining room or a growing chain, the goal is the same: order accuracy, faster service, and reporting you can trust.

Operational Problems a POS Should Solve

Most restaurants adopt or upgrade a POS because of a specific pain point rather than a general desire for new software. Common triggers include order errors reaching the kitchen, confusion over split bills during busy periods, no visibility into stock levels until an item runs out mid-service, online orders arriving on a separate tablet disconnected from the till, slow staff onboarding on unfamiliar systems, and management having no single view of sales across multiple locations.

A properly configured POS addresses each of these directly — tightening the link between front-of-house, kitchen, and back-office reporting so problems are caught before they affect the guest.

Core POS Features

How It Works

1. Discovery call — we discuss your menu, service style, and current pain points.
2. System design — hardware, stations, and workflow are mapped to your floor plan.
3. Configuration — menus, modifiers, taxes, and staff roles are built into the system.
4. Integration — kitchen displays, payments, and any relevant platforms are connected.
5. Staff training — hands-on sessions before go-live, on the actual hardware used.
6. Go-live & support — launch with monitoring, then ongoing updates and support.

Integrations

Depending on project scope and the APIs available from your chosen platforms, the POS can connect with kitchen display systems, online ordering pages, table reservation and waitlist tools, inventory and stock management software, accounting platforms, card payment processors, and third-party delivery platforms. Not every integration is guaranteed for every platform — availability depends on what each provider exposes through its API, and this is confirmed during discovery before any commitment is made.

If your restaurant already runs a table reservation and waitlist system, a kitchen display system, or an online ordering and delivery integration platform, we assess compatibility as part of the discovery call rather than assuming it will connect automatically.

Security & Data Privacy

Payment card data, staff access, and customer records need to be handled carefully in any restaurant setting. Our POS deployments use role-based staff access, encrypted card processing through recognised payment providers, and regular software updates to close known vulnerabilities.

For businesses in the UK, EU, and other regions with data protection requirements, we configure systems with GDPR-supportive practices — such as data minimisation, access controls, and retention settings — as part of the build. We do not claim to guarantee regulatory compliance on your behalf, since that also depends on how your business operates day to day; we support your compliance efforts rather than certify them.

Implementation Process

1. Free discovery call to understand your service style and requirements.
2. Site or floor-plan review to plan station placement.
3. Proposal and indicative quote based on scope.
4. Hardware sourcing and software configuration.
5. Integration setup for kitchen, payments, and relevant platforms.
6. Staff training and a supervised soft-launch shift.
7. Go-live with post-launch support and adjustments.

We deliver remotely to food and restaurant businesses in the UK, USA, Europe, Australia, the Middle East, and worldwide, with on-site visits arranged where needed for hardware installation.

Cost

Every quote follows a free discovery call — figures below are indicative ranges and depend on outlet count, hardware, and integrations required:

Ongoing monthly support typically runs £45 – £275 per location for hosting, updates, and technical support, scaled to the number of outlets and integrations in use.

Why CYBEX

• Configuration built around your actual floor plan and service style, not a generic template.
• Direct experience integrating kitchen displays, payments, and reservation tools where APIs allow.
• Multi-location reporting built for groups managing several restaurants or outlets.
• Remote delivery for restaurants worldwide, with on-site visits where hardware installation needs it.
• Transparent, scope-based quoting after a free discovery call — no fixed packages forced on you.
• Ongoing support after go-live rather than a one-off installation and disappearance.

Frequently Asked Questions

Service that keeps pace with the rush

Free consultation — tell us about your restaurant and we’ll scope a POS that fits your service style.

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