For Food, Restaurants & Drink
Restaurant Point of Sale System (POS)
A restaurant POS is the till, order screen, and kitchen link in one system — built to take orders, split bills, route tickets, and process payments at the speed of real service, not a generic retail checkout.
A restaurant POS replaces paper tickets and standalone card machines with one connected workflow: a server takes an order, it reaches the right kitchen station instantly, and payment — including split bills and tips — is settled without slowing the table turn. Done well, it removes the small frictions that add up across a busy shift: miscommunicated modifiers, delayed tickets, and end-of-night reconciliation that never quite balances.
We build and configure POS systems for independent restaurants, cafés, bars, quick-service outlets, cloud kitchens, catering operations, and multi-branch groups. Whether you run one dining room or a growing chain, the goal is the same: order accuracy, faster service, and reporting you can trust.
Operational Problems a POS Should Solve
Most restaurants adopt or upgrade a POS because of a specific pain point rather than a general desire for new software. Common triggers include order errors reaching the kitchen, confusion over split bills during busy periods, no visibility into stock levels until an item runs out mid-service, online orders arriving on a separate tablet disconnected from the till, slow staff onboarding on unfamiliar systems, and management having no single view of sales across multiple locations.
A properly configured POS addresses each of these directly — tightening the link between front-of-house, kitchen, and back-office reporting so problems are caught before they affect the guest.
Core POS Features
Table & Order Management
Modifiers, courses, and split bills by item, seat, or evenly — handled without slowing down service.
Kitchen Ticket Routing
Orders print or display at the correct station automatically, cutting cross-talk between front and back of house.
Payments & Tipping
Card, contactless, and tip allocation built in, with receipts itemised for guest and kitchen copies.
Shift & Sales Reporting
Daily takings, best-sellers, voids, and staff performance visible at a glance.
Multi-Location Support
Unified reporting across every branch, with location-level detail preserved.
Menu & Modifier Control
Update prices, combos, and allergen notes centrally without reprinting menus.
Staff Roles & Permissions
Manager, server, and cashier access levels to control discounts, voids, and reports.
Inventory & Stock Tracking
Ingredient-level depletion tied to sales, flagging low stock before it runs out.
Offline Resilience
Continues taking orders through short connectivity drops, syncing once back online.
How It Works
- Discovery call — we discuss your menu, service style, and current pain points.
- System design — hardware, stations, and workflow are mapped to your floor plan.
- Configuration — menus, modifiers, taxes, and staff roles are built into the system.
- Integration — kitchen displays, payments, and any relevant platforms are connected.
- Staff training — hands-on sessions before go-live, on the actual hardware used.
- Go-live & support — launch with monitoring, then ongoing updates and support.
Integrations
Depending on project scope and the APIs available from your chosen platforms, the POS can connect with kitchen display systems, online ordering pages, table reservation and waitlist tools, inventory and stock management software, accounting platforms, card payment processors, and third-party delivery platforms. Not every integration is guaranteed for every platform — availability depends on what each provider exposes through its API, and this is confirmed during discovery before any commitment is made.
If your restaurant already runs a table reservation and waitlist system, a kitchen display system, or an online ordering and delivery integration platform, we assess compatibility as part of the discovery call rather than assuming it will connect automatically.
Security & Data Privacy
Payment card data, staff access, and customer records need to be handled carefully in any restaurant setting. Our POS deployments use role-based staff access, encrypted card processing through recognised payment providers, and regular software updates to close known vulnerabilities.
For businesses in the UK, EU, and other regions with data protection requirements, we configure systems with GDPR-supportive practices — such as data minimisation, access controls, and retention settings — as part of the build. We do not claim to guarantee regulatory compliance on your behalf, since that also depends on how your business operates day to day; we support your compliance efforts rather than certify them.
Implementation Process
- Free discovery call to understand your service style and requirements.
- Site or floor-plan review to plan station placement.
- Proposal and indicative quote based on scope.
- Hardware sourcing and software configuration.
- Integration setup for kitchen, payments, and relevant platforms.
- Staff training and a supervised soft-launch shift.
- Go-live with post-launch support and adjustments.
We deliver remotely to food and restaurant businesses in the UK, USA, Europe, Australia, the Middle East, and worldwide, with on-site visits arranged where needed for hardware installation.
Cost
Every quote follows a free discovery call — figures below are indicative ranges and depend on outlet count, hardware, and integrations required:
Single Outlet
$1,200 – $3,000
Core POS, payments, and basic kitchen routing for one site.
Growing Restaurant
$3,000 – $6,000
Kitchen display integration, inventory tracking, and staff management added.
Multi-Location
$6,000 – $8,000+
Centralised reporting and integrations rolled out across several branches.
Ongoing monthly support typically runs $60 – $350 per location for hosting, updates, and technical support, scaled to the number of outlets and integrations in use.
Why CYBEX
- Configuration built around your actual floor plan and service style, not a generic template.
- Direct experience integrating kitchen displays, payments, and reservation tools where APIs allow.
- Multi-location reporting built for groups managing several restaurants or outlets.
- Remote delivery for restaurants worldwide, with on-site visits where hardware installation needs it.
- Transparent, scope-based quoting after a free discovery call — no fixed packages forced on you.
- Ongoing support after go-live rather than a one-off installation and disappearance.
Frequently Asked Questions
Can it handle split bills and modifiers?
Yes — splitting by item, by seat, or evenly, plus modifiers and special requests, are all standard.
Does it connect to a kitchen display system?
Yes — orders can route to kitchen screens or printers by station, subject to the KDS platform’s API.
Can it work across multiple outlets?
Yes — centralised reporting with location-level detail is standard for multi-outlet setups.
Do you support businesses outside the UK?
Yes — delivered remotely to food and restaurant businesses worldwide.
Will it connect to online ordering or delivery apps?
Often yes, where the online ordering or delivery platform provides an API — confirmed during discovery.
Can it track ingredient-level stock?
Yes — inventory can deplete automatically as items sell, with low-stock alerts configured.
Does it work if the internet drops?
The system continues taking orders offline and syncs data once connectivity returns.
Can staff access be restricted by role?
Yes — managers, servers, and cashiers can have different permissions for discounts, voids, and reports.
Is customer payment data secure?
Card processing runs through recognised, encrypted payment providers rather than storing raw card data ourselves.
Will this help with GDPR requirements?
We configure GDPR-supportive settings such as access controls and data retention, without guaranteeing full compliance on our own.
How long does installation take?
A single outlet typically takes a few weeks from discovery call to go-live, longer for multi-location rollouts.
Does the price include hardware?
Hardware inclusion depends on the agreed project scope. Terminals, printers, card readers, and kitchen screens are itemised clearly in the final quotation.
What support is available after launch?
CYBEX can provide ongoing technical support, updates, monitoring, staff assistance, and configuration changes under a support plan matched to your locations and operating hours.
Service that keeps pace with the rush
Free consultation — tell us about your restaurant and we’ll scope a POS that fits your service style.